1. Introduction
At traac ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
- Account Information: When you sign up, we collect your email address, name, and password (encrypted).
- Usage Data: We collect data on how you use the Service, such as links created, QR codes generated, and page views.
- Analytics Data: For links you create, we collect anonymized visitor data such as browser type, device type, and approximate geographic location (city/country level) to provide you with analytics.
- Payment Information: We do not store your credit card details. All payment transactions are processed securely by Stripe.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information, including confirmations and invoices.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with our Service.
4. Data Sharing
We do not sell your personal data. We share information only in the following circumstances:
- Service Providers: We use third-party vendors (such as Stripe for payments and Supabase for database hosting) to help us provide the Service.
- Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with provincial or federal laws in Canada.
5. Data Retention & Deletion
We retain your information only as long as your account is active. If you delete your account, your personal data and all associated links/content are immediately and permanently wiped from our databases. We do not retain backup copies of deleted user data.
6. Third-Party Analytics
We do not use third-party tracking pixels (like Facebook Pixel or Google Analytics) on our marketing site. We rely solely on our internal analytics to respect user privacy.
7. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
traac
404 King St. West
Waterloo, ON, Canada
Email: hey@gotraac.com